Enhanced Web Hosting Services from Cbeyond – 07/29/2010

ATLANTA, Jul 28, 2010 (BUSINESS WIRE) — With a growing dental practice in Atlanta and patients who were increasingly technologically savvy, Dr. Elizabeth Caughey and her team recognized the need to promote their brand via the Web and reach out to current and potential patients to help the practice grow, retain patients and increase productivity.

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When it moved to a new location five years ago, the 10-year-old dental practice turned to Cbeyond (www.cbeyond.net/smb), a leading provider of IT and communication solutions to more than 52,000 small businesses, for its Enhanced Web Hosting services and to upgrade its existing business communication services. Enhanced Web Hosting services, part of a suite of Cbeyond marketing solutions, enabled Dr. Caughey’s practice to build a robust Web site by better catering to their patients’ needs such as enabling customers to make appointments online.

“Cbeyond’s Web hosting services and other solutions were an extremely good fit for our practice size and provided the scalability we needed as we grew our business,” said Roy Hinshaw, Practice Administrator for the dental practice. “Additionally, Cbeyond made it very easy for us to get on board because they came onsite to our office to hold our hand through the implementation process, which is a demonstration of their unique, one-on-one customer service approach.”

In addition to Cbeyond’s small business Web hosting services, Dr. Caughey’s dental practice uses Cbeyond’s comprehensive suite of data backup and security solutions to ensure that critical information, including patient files, are securely stored on an off-site server in the event of an unexpected computer crash, disaster or theft. The practice also uses Cbeyond’s Fax-to-Email feature, which delivers faxes directly to the correct person’s e-mail, and Cbeyond’s mobile services to guarantee that Dr. Caughey and her staff are always accessible to patients.